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Omni-channel distribution for retailers: direct-to-store and direct-to-home


Retail Logistics Services

KANE's omni-channel logistics services help retailers adjust to today's rapidly changing logistics requirements. Whether it's retail store replenishment or eCommerce fulfillment, KANE combines a "big logistics" capabilities with a degree of flexibility and personalized service that many large 3PLs can't match.


Seasonal volume fluctuations are a retail sector reality and we can help you economically manage these spikes with flexible storage solutions and a store delivery solution that leverages KANE's large truckload fleet.


KANE's award-winning cross docking solution enables retailers to avoid many of the costs of traditional warehousing and distribution. Suppliers ship to the KANE cross dock within established time windows and KANE coordinates store-direct shipments of multi-vendor truckloads within 24 hours of receipt. 


Why KANE for Retail Logistics Services?


  • Direct store delivery services  support time-based store replenishment
  • eCommerce fulfillment help you compete in a speed-driven marketplace
  • Labeling and other value-add services make goods store ready and increase efficiency at the store level
  • Cross docking services eliminate traditional storage and labor expense at the warehouse



Our KANE-operated facilities continue to rank among the highest in our operational index.

- Vice President of Logistics, Sam’s Club

Retail Logistics Spotlight

retail logistics

Sam's Club

In 1990, KANE developed a cross-docking solution for Sam’s to receive product from vendors, make it “store-ready” through consolidation and deliver it to stores − all within 24 hours.  The solution leverages KANE’s transportation management service and effectively eliminated warehouse storage costs. 

The relationships with Sam’s and Walmart has continued since then, with KANE assuming the operation additional cross dock facilities. KANE been named Walmart’s Carrier of the Year multiple times and has won the Sam’s Club Distribution Center of the Year Award for 10 of the past 16 years.  


Read the case study


Pennsylvania Liquor Control Board

The PLCB purchases and distributes all wine & spirits sold in Pennsylvania, making it one of the largest purchasers of wines and spirits in the country. It's also a very large retailer. KANE operates a DC for the PLCB and manages delivery to 212 of the agency’s Fine Wine & Good Spirits stores. Orders are sent to KANE after midnight, staged that same day and delivered to stores the following day by KANE trucks and drivers. Most deliveries are unloaded by hand, with special care for this highly-fragile inventory.  


The dedicated fleet services contract between the PLCB and KANE began in 1989 and continues today due to the quality and efficiency of the KANE freight delivery solution.


Read the full case study

Source of Savings From Cross Docking

cross dockingWarehouses are a critical component of logistics operations, but sometimes it’s best to keep products moving. With the right set of supply chain characteristics, companies can leverage a cross dock strategy to speed factory-to-store-shelf cycle time and reduce distribution costs up to 50%.

The accompanying graphic shows that savings derive primarily from freight and inventory carrying costs. In a typical cross dock, items arrive from dozens, even hundreds, of retail suppliers and, after a brief stop off, go directly to the store.

This allows retailers to:

  • Reduce distribution costs by more than 50% on the items being cross docked.
  • Reduce facility operating costs. Cross dock facilities are smaller and simply cost less to operate than full-fledged distribution centers.
  • Reduce inventory. When the volume and timing of supply can be managed to precisely match demand, the need for large safety stocks is eliminated.
  • Reduce transportation costs. Transport mode shifts from high-cost LTL to consolidated truckload shipments that get there faster.
  • Increase retailer efficiency. Retailers receive fewer, precisely timed shipments, requiring fewer dock doors and receiving staff.

Cross docking is a proven retail strategy, but many retailers don’t use it because, frankly, it’s hard. You need tight planning and coordination among manufacturers, carriers and 3PL partners, as well as the systems to synchronize inbound and outbound flows. 

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