Top 3PL Lists Should Be More Than Ballot Stuffing

When you see this year's crop of Top 3PL lists, you're more than likely going to see the results of ballot stuffing and not statistically-based analysis to help companies looking to outsource logistics operations.  KANE's Senior Director of Marketing, Alex Stark, weighs in on this and suggests a more objective approach to these lists using the Net Promoter Score (NPS).