What did you do to celebrate CX Day earlier this month? Wait…what?! You’ve never heard of it? CX, of course, is short for Customer Experience. CX Day celebrates those customers. You know, the people who keep the lights on. The day itself mo...
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Topics:
Supply Chain Challenges,
3PL Outsourcing
If you are a user of third-party logistics (3PL) services, you know that 3PLs tend to have a metric for just about everything – productivity, accuracy, timeliness, costs…. 3PL metrics are used as a barometer of performance and to inform con...
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Topics:
Consumer Goods Logistics,
Warehouse Operations,
3PL Outsourcing
The Ultimate Guide to Being a Great 3PL Customer
This quick-read eBook lists 12 best practices designed to elicit greatness from your 3PL.
Safety In Logistics Operations
4 strategies to turn safety from a compliance-driven chore to a profit-driving opportunity.
Lip Service. According to Merriam-Webster, it’s a belief “expressed in words but not backed by deeds.” There’s a lot of that going on when it comes to programs for continuous improvement in logistics. Some companies do quite a good job pre...
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Topics:
Supply Chain Challenges,
Warehouse Operations
Every logistics operation will say safety programs are a priority. But many such claims are lip service only. Safety solutions, over and above OSHA-mandated programs, cost money – for training, equipment and software. Many companies struggl...
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Topics:
Supply Chain Challenges,
Logistics Labor Management,
Warehouse Operations,
Logistics Safety,
KANE Company News
Are you happy with your logistics performance? A pretty simple question that calls for a yes or no answer. Unfortunately, among us logistics types, our operations and engineering brains rely on formulas, not feelings, to provide the answer....
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Topics:
3PL Outsourcing
Noted logistics educator Dr. Thomas J. Goldsby is the Harry T. Mangurian, Jr. Foundation Professor in Business, Professor of Logistics, and Chair of the Department of Marketing & Logistics at the Fisher College of Business, The Ohio Sta...
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Topics:
Supply Chain Challenges
If you were contracting for home renovation work, you might deal with a single general contractor to coordinate the project. But you’d like to feel confident that the people actually laying the tile, putting up the drywall, and attaching th...
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Topics:
Logistics Labor Management,
Warehouse Operations,
3PL Outsourcing,
KANE Company News,
Ecommerce Fulfillment
KANE’s new Chief Commercial Office is Stan Schrader, a 35-year logistics industry veteran with a strong background in building and scaling successful logistics sales organizations. We recently sat down with Stan to discuss some of the chan...
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Topics:
KANE Company News
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