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Consumer Goods Logistics Blog

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customer service in logistics
Alex Stark | May 23, 2019

Customer Service in Logistics Needs a Shift in Focus

Listen. React. Listen. React. Listen. React. These two words summarize the day of many customer service representatives (CSRs) across the world.
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Topics: Supply Chain Challenges, 3PL Outsourcing

Alex Stark | May 19, 2019

Co-packing Services and Your 3PL

When it comes to product packaging, primary packaging deals with the first layer of packaging that directly contacts the product. Secondary co-packing services refers to the next layer of packaging used to group various pre-packaged product...
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Topics: Supply Chain Challenges

The Ultimate Guide to Being a Great 3PL Customer

This quick-read eBook lists 12 best practices designed to elicit greatness from your 3PL.


Safety In Logistics Operations

4 strategies to turn safety from a compliance-driven chore to a profit-driving opportunity.

customer satisfaction in logistics
Alex Stark | May 09, 2019

Are You Happy (logistically speaking)?

In logistics, we measure just about everything. If it moves, we measure how fast. If it sits, we measure how long. If it costs money, we measure how much. But do we ever measure happy? Not often, if at all. And that’s too bad. Happy is an u...
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Topics: Supply Chain Challenges, Warehouse Operations, 3PL Outsourcing, KANE Company News

Alex Stark | May 01, 2019

Why Amazon Logistics Is Good for the 3PL Industry

Talk to 3PLs about Amazon’s incursion into the logistics services space and many are either dismissive or scared. We don’t see it that way. We think Amazon is a very positive, albeit disruptive, force within our industry. The continued grow...
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Topics: 3PL Outsourcing

CPG Logistics
Alex Stark | April 25, 2019

10 Strategies to Reduce CPG Logistics Costs

Consumer packaged goods (CPG) companies face a constant battle for market share and retail shelf space. Price points are a key weapon in this battle and, increasingly, companies rely on lean CPG logistics operations to provide a cost advant...
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Topics: Consumer Goods Logistics

Alex Stark | April 17, 2019

5 Ways to Reduce Freight Damage

Damage losses and claims increase your transportation costs and can also damage your relationship with shipping partners. To reduce freight damage, monitor claims closely and take proactive steps to continuously drive down damage incidents.
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Topics: Freight Transportation

logistics service provider
Alex Stark | April 11, 2019

5 Ways to Get Max Benefit from Your Logistics Service Provider

The bar has been raised on logistics performance. Retail customers want perfect orders (expect a fine if they’re not perfect), and they want them faster and delivered within tighter and tighter time windows. As a logistics manager, the spot...
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Topics: Supply Chain Challenges, Warehouse Operations, 3PL Outsourcing, KANE Company News

consumer goods distribution
Alex Stark | March 19, 2019

5 ways to reduce logistics costs in consumer goods distribution

Consumer packaged goods (CPG) companies are getting squeezed. On one side, your retail customers want smaller replenishment orders more frequently. At the same time, your own company is pressuring you to reduce logistics costs.
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Topics: Consumer Goods Logistics, Food and Beverage Logistics